Privacy Policy
How We Protect Your Information
Privacy Policy
How We Protect Your Information
At Anstar, we do our utmost to protect the data of our customers and potential customers. We will never contact you asking for personal identification involving social security, credit cards, passwords, or other information that opens you up to potential fraud.
This Privacy Policy explains what information we collect, how we collect it, our uses of the information and how to contact us about use of that information. This Privacy Policy, along with our Terms and Conditions, governs your use of our Website.
By accessing or using the Website, you agree to this Privacy Policy. This Policy may change from time to time. Your continued use of the Website after we make changes means you accept those changes, so please check the Policy periodically for updates. If you do not agree with our policies and practices, please do not use our Website (defined collectively as www.anstarfire.com and the other Anstar websites and apps that link to this Privacy Policy) or provide us with your Personal Information.
In this Policy, we refer to “Personal Information,” which is data about an individual who can be identified from that data, or by combining it with other data. Personal Information is usually your name in combination with another identifier, such as date of birth, postal address, email address, telephone number, or government-issued identification number. Personal Information does not include anonymous or aggregated data that can no longer be used to identify a specific person, even if combined with other data. The specific definition of Personal Information varies from one jurisdiction to another.
When you contact us for products or services, we will typically collect your contact information: name, address, delivery name and address, billing name and address, email address and phone numbers. We keep this information through delivery and for an additional period to respond to any inquiries from you.
If you register an account with us, we associate it with your contact information and your password. We keep product information for your purchases for as long as your account is active. You are responsible for safeguarding your password.
When you send us questions or seek additional information from us, we collect your contact information and your inquiry. If you report a problem with our Website, products or services, we may collect the same contact information, along with a description of your problem.
If you subscribe to our emails, we collect your name, email address, so we can let you know about products of interest and special promotions. When you click on a link in our emails to you, we track that click-through data. You may unsubscribe from these emails by clicking the “unsubscribe” link in them or contacting us at info@anstarfire.com.
If you opt-in to receive text messages, we collect your phone number to communicate with you regarding our services and/or to share information regarding our products and promotions.
When you visit our Website, certain non-personal information is collected, such as IP address, device ID, browser setting, operating system, referring domain, language preferences, mobile carrier, website activity and cookies.
A "cookie" is a small file stored on your computer by a website which gives you a numeric user ID and stores certain information about your activity on the website. Some cookies only last for the session you are on the Website. Other cookies persist beyond that session, so, for example, you do not have to reenter contact information or items in your cart. We use cookies to transact with you, gather navigation information, enhance and personalize your experience, analyze usage patterns, and improve our Website, products and services.
Our cookies generally fall into one of four categories: Essential, Functional, Analytics and Target.
Essential Cookies are necessary to provide you with products and services available through our Website. If you refuse them, it will impact your ability to access some of the Website’s functions and features.
Performance Cookies help us enhance the performance and functionality of our Website, products and service, but are not necessary for your use. Still, certain functions or features may become unavailable if you refuse them.
Analytics Cookies collect information that is used to help us understand the use of our Website, products and services, the effectiveness of our marketing campaigns, or to help us customize our Website to enhance your experience.
Targeting Cookies record your visit to our Website, the pages you have visited and the links you have followed, so we can recognize you as a prior visitor and track your activity on our Website and others you visit. These Cookies remain on your device for us to use during a next visit to our Website. In contrast to these “persistent” cookies, some cookies (“session cookies”) are deleted when your browsing session has ended.
We also allow third parties to use Cookies on our Website to collect information about your online activities over time and across different websites you visit. This information is used to provide advertising tailored to your interests on websites you visit, also known as interest-based advertising, and to analyze the effectiveness of such advertising.
To learn more about the use of Cookies by Google for analytics and to exercise choice regarding those Cookies, please visit the Google Analytics Opt-out Browser Add-on or the Digital Advertising Alliance.
Apart from cookies, when you engage in a transaction with us or click on certain features, we will use a hashing algorithm that protects your Personal Information before we send it to Google for analytics and matching purposes. For more information on this process, please see How Google Uses Enhanced Conversion Data.
Most browsers are set to accept cookies automatically. You can set your browser to decline all cookies automatically or to prompt you for a response each time a cookie is offered. If you decline cookies, you may find that you cannot access all our Website’s features.
There are also “do not track” or similar browser choices available to internet users with respect to online web activity but given the present lack of consensus of what constitutes an informed election, appropriate trigger or breadth of scope of such choice, our Website will not operate any differently when a “do not track” signal is received.
Our employees and agents may view your Personal Information to perform their jobs and service your needs. We authorize their access to your Personal Information on a need-to-know basis to provide you with our products or services, or for one of the other reasons listed in this Privacy Policy.
We share your information with our Affiliates, and with vendors and agents acting on our behalf as described in this Privacy Policy in compliance with these terms. "Affiliates" are those persons or entities directly or indirectly controlling, controlled by, or under common control with the Company.
We may sell, transfer and/or disclose your Personal Information as part of a business divestiture, sale, merger, or acquisition of all or a part of our business. If another company acquires our company, business, or assets, that company will possess the Personal Information collected by us and will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy. In the event of an insolvency, bankruptcy, or receivership, your Personal Information may also be transferred as a business asset.
We may release your Personal Information to others (including law enforcement) if we believe such release is reasonably necessary (i) to comply with a government or law enforcement request or judicial process; (ii) to operate this Website; (iii) to enforce this Privacy Policy or our Terms and Conditions; (iv) to process any orders or registrations; (v) to conduct any promotions, contests, or sweepstakes in which you participate; or (vi) to protect the rights or property of the Company, its Affiliates, users, customers, recipients, Sponsors, Providers, Licensors, or Merchants (as such terms are defined in our Terms and Conditions).
In addition, we may share aggregate, non-individual information, incapable of identifying a particular person, with third parties for lawful purposes.
For purposes of texting, we do not share your mobile phone number or your consent to SMS / texting with third parties seeking to market to you. For more information, please see SMS Messaging Terms and Conditions below.
When you click on links and/or ad banners that take you to third-party websites, you will be subject to the privacy policies and terms and conditions of those third-party websites, not ours. We are not responsible for those websites or the actions of third parties. We encourage you to read their privacy policies and user terms and conditions.
We will not keep your Personal Information for any longer than is necessary for the purposes we collected it. To protect your Personal Information, we maintain a variety of security measures, including physical, electronic and administrative safeguards. No system can be completely secure, so we do not promise, and you should not expect, that your Personal Information, searches, or other communications will always remain secure.
Any Password for our Website or app will be the exclusive property and confidential information of the Company and may be used by you solely for your individual use of this Website. You are responsible for maintaining the confidentiality of any Password. All activities that occur using your Password are your responsibility, whether you authorized them or not. You agree to immediately notify us of any unauthorized use of your Password or accounts.
To receive SMS messages (texts), you must have a wireless device of your own that is subscribed to 2-way messaging services from your wireless carrier. Carrier traffic may result in delayed or undelivered messages. Text messages to you are at no cost, but your wireless carrier may charge you standard messaging fees or taxes for each message you send or receive, depending on your wireless subscription plan.
If you opt-in to receive text messages, we may communicate with you to coordinate services and/or share information regarding our products and promotions. These communications may contain appointment schedules or other reminders related to your use of the product or service.
Your mobile phone number or your consent to SMS / texting will not be shared with third parties seeking to market to you. You may reply STOP at any time to cease promotional communications to which you previously consented. Please note that you cannot opt out of receiving important messages such as maintenance and appointment information.
For questions or help with any text messages you receive, please reply HELP to the message, or contact us at info@anstarfire.com.
If you are a California resident, you may have certain rights with respect to your Personal Information including the following rights:
California Civil Code Section 1798.83 permits California residents who use our Website to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, or if you have any questions or concerns about your California privacy rights, our Privacy Policy or our use of your personal information, please send an e‐mail to info@anstarfire.com, or contact us at:
Anstar
Attn: Privacy
420 W. 10th Street
Joplin, MO 64801
info@anstarfire.com
For all California residents, any such inquiries shall be responded to within forty-five (45) days and at no cost to you. We must verify your identity with respect to such inquiries. Depending on the nature of the Personal Information at issue, we may require additional measures or information from you as part of that verification.
For California residents under age 18 who have publicly posted content or information, you may request and obtain removal of such content or information pursuant to California Business and Professions Code Section 22581, provided you are registered user of any Website where this Policy is posted. To make such a request, please send an email with a detailed description of the specific content or information to info@anstarfire.com. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that the law may not require or allow removal in all instances, even if requested.
We may change our Privacy Policy from time to time. We will post those changes here and reflect the date they were updated below.
If you have questions about our use of your Personal Information or this Privacy Policy, please contact us at info@anstarfire.com or by physical mail at Anstar, Attn: Privacy, 420 W. 10th Street, Joplin, MO 64801.
Last Updated: September 5, 2024